Refund Policy
Last updated: October 3, 2025
Thank you for choosing Molly Taichi online courses. We are committed to providing you with the best possible learning experience.
1. Digital Products
All of our courses are delivered digitally (online videos, materials, and training sessions). Because of the nature of digital products, all sales are final and we do not offer refunds once the purchase is completed.
2. Exceptions
Refunds may only be considered under the following circumstances:
- The course cannot be accessed due to technical errors on our platform.
- The video or material is proven to be faulty or not delivered as described.
In such cases, you must contact us within 7 days of purchase at [email protected], and we will investigate the issue. If confirmed, a full refund will be issued.
3. Non-Refundable Situations
Refunds will not be provided in cases such as:
- Change of mind after purchase.
- Personal scheduling conflicts or inability to complete the course.
- Claims of dissatisfaction that are not related to technical problems.
4. Contact Us
If you have any questions regarding this Refund Policy, please contact us:
📧 E-mail: [email protected]